I've tried another external SSD (Samsung) with both MacOS and Windows 10 on it and they seem to perform really well so i'm pretty convinced that the problem is with the Crucial SSD. Sometimes it can take over a minute for the system to recover from a hang, only to jump into a new one as soon as you try to do something else. However, since doing this, I have been getting a lot of hangs with spinning rainbow wheels that are making the system unusable. Spinning wheel after installing Crucial BX500 1TB SSD on 2017 Retina iMac HiĪfter finding that the standard drive in my Retina 5K mid 2017 (18,3 - A1419) was failing, I took the plunge and replaced it with a Crucial BX500 1TB SSD (CT1000BX500SSD1) Isn't there a way to try to find and fix the problem by analyzing logs?Įventually, can you guide me to extract the lines you need for an analysis? I would do it, but I ask myself: isn't there a risk that after restoring the backup I have problems again? The assistance tells me that this shows that there is not a hardware problem but a software problem and that I have to make a backup and format my mac. Then, at the suggestion of apple support, I left the mac with the screen down in safe mode all night. I called apple support, which made me follow these steps: If I up the screen after a while (without spending hours) I see the apple logo with the charging bar underneath for a fraction of a second (as if the Mac restarted), but all this lasts only a very small fraction of a second, then disappears and you can see the normal screen for fingerprint access. Other things I notice: when I put down the screen the mac goes to sleep. On reboot I find a log that warns me that the mac had shut itself down. However, if I leave it closed for a few hours (for example, one night) when I reopen the screen, the mac starts up completely (so it had turned itself off). It happens that when I put down the Mac screen, the computer goes to sleep (and this is normal). Problem with sleep mode Hello, sorry for my English, I hope you understand me.įor some days I have been having problems with my MacBook pro 500gb ssd with touchbar (late 2017), I hope you can help me solve them.

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